Hi [FIRST NAME],
Thank you for contacting Support!
I apologize if you didn’t receive your original order confirmation email. I want to assure you that we did receive your recent order, and I’ve included the details below for your review.
Date:
Order ID:
Item:
Amount:
Please allow 4-6 weeks for your order to be processed and shipped to you, however, it can arrive sooner than that. You will receive a separate email with your shipping details and tracking information once your item leaves our warehouse. If at any point in time you would prefer to receive a refund just let us know and we would be happy to assist you with that!
Please let me know if I can assist you with anything else. Thank you and have a wonderful day!
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